Privacy Policy

Last Updated: December 2024

Plushie Inc. (“Plushie,” “we,” “our,” and/or “us”) values the privacy of individuals who use our application, website, and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose personal information from users of our Services.

Personal Information We Collect

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

A. Personal Information You Provide to Us

• Account Info: When you set up the app, we may receive your first name or nickname.
• Journal & Mood Data: When you use our check-in features, we collect the mood data and journal entries you provide to personalize your experience.
• Communications: If you contact us directly, we may receive your name, email address, and the contents of your message.

B. Personal Information We Collect When You Use Our Services

• Device Information: We receive information about the device and software you use to access our Services, including IP address, device type, and operating system version.
• Usage Information: To help us improve our Services, we automatically receive information about your interactions, such as features used and the dates/times of your visits.

How We Use the Personal Information We Collect

We use the personal information we collect to:

• Provide, maintain, and improve our Services;
• Personalize your experience and provide tailored AI companions;
• Understand and analyze how you use our Services;
• Communicate with you and provide customer support;
• Find and prevent fraud or safety issues;
• Comply with legal obligations.

How We Disclose Personal Information

We do not sell your personal information. We may disclose information to vendors and service providers retained in connection with the provision of our Services (e.g., cloud hosting, analytics, AI backend support).

We may also disclose information if required by law, such as to comply with a subpoena or similar legal process.

Your Choices

You may request access to, update, or delete your personal information by contacting us. You may also delete your account directly within the app settings.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please alert us at plushiehelp@gmail.com.

Delete Your Information

If you’d like to delete your information from the Services, please send us a message at plushiehelp@gmail.com.

Contact Information

If you have any questions about this Privacy Policy, please contact us at plushiehelp@gmail.com.